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If the Owner wants to log the gate events, the first step is to go to the „Device settings" (pencil icon) menu and select the "Only Cloud" option under "Gate Control". Only with this setting will all gate events be visible.

OIO-Support-25jan-Naplozas-01-EN.webp

If the Owner wants to log the gate events, the first step is to go to the „Device Settings" (pencil icon) menu and select the "Only Cloud" option under "Gate Control." Only with this setting will all gate events be visible.

OIO-Support-25jan-Naplozas-02-EN.webp
OIO-Support-25jan-Naplozas-03-EN.webp

Id – The device number
E-mail – The email address associated with the given User
Command – The action executed by the gate (opened, closed)
Source – How the gate was opened: manually or automatically (in case of Geofencing settings)
Sent – The exact time the gate opening command was issued
Received – The time when the device executed the command
Response Time – The duration of the gate opening process
Completed – Whether the gate opening was successful or unsuccessful
Error – A detailed description of the issue

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